Information Assistant

Site Location: National Forests in North Carolina (Brevard, NC)
 
Position Description:
This 24-week program is a rigorous work and learning experience that provides exposure to the Forest Service, development and training opportunities, and the opportunity to make a lasting impression on generations to come. Participants will gain experience in outreach, program development, and resource management. Specific duties will include, but are not limited to:

  • Assist in the development of interpretive and environmental education programs, media and exhibits for use on the unit and the Visitor Center. Coordinate projects with the Forest, partners, cooperators including non- profits, federal agencies and other interpretive and resource specialists to ensure that products implement, complement and support the unit and Forest programs and priorities. Identify key themes and concepts to be conveyed, researches content, tailor messages to reach audiences, and work with technical and subject matter experts to review and refine work.  
  • Assist in the preparation and development of an annual program of work specifically related to recreation and interpretative program facilities and visitor information activities. Troubleshoot and resolve any problems associated with the visitor facility, personnel, equipment, or sales.
  • Prepare or assist in the development of general resource management plans or more specific plans, such as for interpretive exhibits, signage or other plans related to the centers' operations.
  • Design, write, and produce a variety of interpretive media including exhibits, talks, visitor contact, signage, brochures, publications and audiovisual programs. Updates interpretive tools and references. Take publication quality photographs, and maintain interpretive photo files and equipment.
  • Analyze and monitor the front desk and Visitor Center operations and recommends improvements to increase effectiveness, cost efficiencies and to improve programs offered.
  • Continually consider and respond to visitor service issues and partnership opportunities that include multiple uses such as, native wildlife and fisheries, badlands vegetation diversity and management, proposed and designated wilderness, minerals, and opportunities to provide a family-friendly environment for all visitors.   
  • Assist in developing a variety of visitor service partnerships that are beneficial to the Forest Service and its mission with corporate, conservation, and other non-government organizations.  Identify and explore new services, activities or programs to enhance the interpretive, tourism and educational efforts and to improve exhibits and information delivery. 
  • Recruit, train, supervise, and promote retention of volunteers. Train new volunteers in customer service skills, and agency safety, security and emergency protocols. Orient volunteers to local area and facilities, phone system, radio system, front desk procedures, data collection, pass and permit processes, and record keeping.
  • Provide volunteers with current information regarding upcoming events and activities, weather and trail conditions, recreation site status, safety factors and hazards, and provides advice on how to prepare for planned activities. 

Participants will gain:

  • A two-year hiring authority allowing interns to apply to internal Forest Service positions.
  • Mentorship from a master performer throughout the program in an apprentice-style setting that trains them specifically for a pre-identified permanent position in the Southern Region.
  • An invitation to a Southern Region job fair to apply for full-time positions.  The timing of the job fair will coincide with the ending of the internship

Participants should:

  • Have an interest in natural resources, public service and connecting people to their public lands.
  • Be willing to move to locations in the Southeast.  For this internship, a permanent position for which the intern is highly encouraged to apply is located in Huger, SC.
  • Be interested in working in and fostering an inclusive work environment.

Application Deadline: May 13, 2017
Start Date: July 10, 2017
End Date: December 22, 2017
Stipend: $12/hr

 

Questions? Email Eboni Preston at epreston@gyfoundation.org.
Greening Youth Foundation (GYF, www.gyfoundation.org) is a 501(c)3 not-for-profit organization whose mission is to nurture environmental stewardship among diverse youth and young adults, while exposing them to conservation careers.
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